PRIVACY POLICY

Your information, handled quietly.

What we collect

When you enquire or book, we collect the details you provide: your name, contact details, stay dates, and any requests you choose to share.

How we use it

Your information is used solely to respond to your enquiry, manage your stay, and meet our legal and accounting obligations. We do not sell or rent your data.

Booking partners

Reservations made through our booking system are processed by our reservation provider under their own privacy terms. Payment details are never stored by Pytchley House.

Your rights

You may ask us what we hold about you, request a correction, or ask us to delete it. Contact us and we will respond promptly, in line with the Protection of Personal Information Act (POPI).

Questions

Questions about this policy? Email reception@pytchleyhouse.co.za.